Workshop Usability Testing

It is curious that while no less than 40% developed software code is directly or indirectly related to the user-interface, we still only dedicate a small percentage of our test effort to usability testing. Unfortunately, testers often do not have the knowledge, skills, or time to test for usability. In the agile era, everything needs to be result-focused, low on documentation, and highly efficient minimizing usability testing even more. In this workshop you will introduced to a number of easy-to-use, easy-to-learn, and therefore low cost usability test techniques to address this problem. Learn techniques and practice heuristic evaluation, cognitive walkthrough, and questionnaires. Each usability heuristic (“principle”) will be discussed in detail, checklists will be defined and applied in exercises. You will find many usability defects! These techniques have successfully in many projects and for many different types of software products and will share his experiences. After this workshop you will be able to start doing usability testing on your product!

Topics covered

  • Usability Testing
  • Heuristic Evaluation (including exercise)
  • Cognitive Walkthrough
  • Questionnaires (including exercise)
  • Getting started with Usability Testing

Learning objectives

  • Understand the concept of usability testing
  • Be able to perform an usability review using the heuristic evaluation method
  • Understand the cognitive walkthrough technique
  • Know the most important standard usability questionnaires
  • Be able to start doing discount usability testing

Who should attend
This course is intended for all who want to gain more knowledge on usability and acquire skills on usability testing. It is suitable for all that are practicing software testing, especially those who are testing at user interface level and/or involved user acceptance testing.

Tutor: Erik van Veenendaal
Erik van Veenendaal ( is a leading international consultant and trainer, and a recognized expert in the area of software testing and requirement engineering. He is the author of a number of books and papers within the profession, one of the core developers of the TMap testing methodology and the TMMi test improvement model, and currently the CEO of the TMMi Foundation and president of Curacao Testing Qualifications Board (CTQB). Erik is a frequent keynote and tutorial speaker at international testing and quality conferences. For his major contribution to the field of testing, Erik received the European Testing Excellence Award (2007) and the ISTQB International Testing Excellence Award (2015). You can follow Erik on twitter via. @ErikvVeenendaal